General Enquiries
For General Enquiries or if you would like to provide feedback on any of our programs, please complete the details below and we will respond to you as soon as possible, or call us on 02 9460 3777.
Taldumande Youth Services is committed to ensuring that any person or organisation using our services or affected by its operations has the right to provide feedback, lodge a complaint or to appeal a decision of the organisation and to have their concerns addressed in ways that ensure access and equity, fairness, accountability and transparency.
If you wish to provide feedback on any of our programs, please complete the section above. If you wish to make a complaint, please complete this form and send it to us via email at complaints@taldumande.org.au. If you would like to remain anonymous there is no need to include your name and details.
To review a brief rundown of our complaint process click here or if you would like to read our complete complaint policy click here.
Head Office
Level 2, 38-40 Chandos Street, St Leonards 2065
Northern Suburbs Office
Pennant Hills
(by appointment only)
Postal
PO Box 61, St Leonards NSW 1590
Emergency Help
Our Intake and Referral team are available Monday to Friday during business hours and will endeavor to respond to your request as soon as possible. While some of our services operate outside of these hours we do not have the capacity to offer 24hr referrals.
If you need help right now, these services can help. You’ll speak to a friendly and caring professional who will give you the support you need.
Taldumande Crisis Accommodation
02 9460 3777 | Taldumande Youth Services
If you are homeless or urgently need somewhere to stay, our team can help you find accommodation and make sure you’re safe. To send us an email go to the Email Contact link.
If you want to provide Feedback or contact us regarding something other than our Homelessness, Family or Support Services, please go to the Feedback link.
Link2Home Accommodation Emergency Line
1800 152 152 | Link2Home Online
If you are homeless or at risk of homelessness, Link2Home can offer 24/7 support and help you find support services near you.
Lifeline
13 11 14 | WebChat | www.lifeline.org.au | Ages 25+
If you’re dealing with a personal crisis, Lifeline offers free crisis support and suicide prevention services 24/7.
Suicide Call Back Service
1300 659 467 | www.suicidecallbackservice.org.au
Call the Suicide Call Back Service for free counselling 24/7 if you or someone you know is feeling suicidal or affected by suicide in any way.
Domestic Violence Helpline
1800 737 732 | www.1800respect.org.au | WebChat
If you’re a victim of sexual assault or domestic and family violence, the Domestic Violence Helpline offers free support and counselling 24/7.
ParentLine NSW
1300 1300 52 | www.parentline.org.au | Mon-Fri, 9am to 9pm | Sat-Sun, 4pm to 9pm
If you’re a parent, grandparent or carer and need support, ParentLine has trained counsellors who can help.
13YARN
13 92 76 | www.13yarn.org.au | 24/7
13YARN is an Aboriginal & Torres Strait Islander crisis support line funded by the Australian Government with the support of Lifeline and developed in collaboration with Gayaa Dhuwi (Proud Spirit) Australia. It is run by Aboriginal and Torres Strait Islander people, for Aboriginal and Torres Strait Islander people.
Help us continue our vital work with children, young people and their families!
Many of our programs fall outside government funding, which means we rely on money raised from individuals and organisations to continue our vital work.
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